Terms of Service

Legal terms and conditions for using Billdrive.ai

Last updated: January 2024

Agreement Summary

By using Billdrive.ai, you agree to these terms. We provide financial document automation services that help organize your business paperwork. You retain ownership of your data, and we're committed to protecting your privacy and security.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Billdrive.ai ("we," "us," or "our") regarding your use of our financial document automation platform and related services.

By creating an account, accessing our website, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these terms, you may not use our services.

Important: These terms may be updated from time to time. We will notify you of material changes via email or through our platform.

2. Description of Service

Billdrive.ai provides automated financial document processing services, including:

  • Email scanning and document extraction from Gmail accounts
  • AI-powered classification of financial documents
  • Automated organization and storage in Google Drive
  • Document search and retrieval functionality
  • Vendor and expense tracking features
  • Integration with third-party accounting software

Our services are designed for business and personal financial document management. We do not provide financial advice, tax preparation, or accounting services.

3. User Accounts & Eligibility

Account Requirements

  • You must be at least 18 years old to use our services
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You may not share your account with others or create multiple accounts
  • Business accounts must be created by authorized representatives

Account Security

You are responsible for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

4. Data Ownership & Usage Rights

🔒 Your Data Belongs to You

You retain full ownership of all financial documents, data, and information processed through our platform. We do not claim ownership rights to your content.

Limited License to Process

By using our services, you grant us a limited, non-exclusive license to:

  • Access your Gmail and Google Drive accounts (with explicit permission)
  • Process and classify your financial documents using AI
  • Store metadata and extracted information in our systems
  • Provide document organization and search capabilities

This license terminates when you delete your account or revoke access permissions.

5. Subscription & Billing

Payment Terms

  • Subscriptions billed monthly or annually
  • Automatic renewal unless cancelled
  • No refunds for partial billing periods
  • Prices subject to change with notice

Plan Limits

  • Document processing limits per plan
  • Storage limits and retention periods
  • Feature restrictions by plan tier
  • Usage overage charges may apply

Free Trial & Cancellation

Free trials are available for new users. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

6. Acceptable Use Policy

You agree not to use our services for any unlawful or prohibited activities, including:

Prohibited Activities

  • Illegal activities or money laundering
  • Processing fraudulent documents
  • Violating third-party intellectual property
  • Attempting to reverse engineer our systems
  • Overwhelming our servers or APIs

Content Restrictions

  • No processing of illegal financial documents
  • No uploading malicious files or viruses
  • No sharing account access with others
  • No attempting to access other users' data
  • No using bots or automated access tools

7. Service Availability & Support

Service Level

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Scheduled maintenance will be announced in advance when possible.

Customer Support

  • Email support for all users during business hours
  • Priority support for business and enterprise plans
  • Documentation and self-help resources available 24/7
  • Response times vary by plan and issue severity

8. Limitations of Liability

⚠️ Important Legal Notice

Our services are provided "as is" without warranties. We are not liable for financial decisions made based on processed documents or any indirect damages.

Limitation of Damages

Our total liability to you for any claims arising from or related to our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

No Warranties

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Indemnification

You agree to indemnify and hold harmless Billdrive.ai, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or process through our platform

10. Termination

By You

  • Cancel subscription anytime
  • Delete account through settings
  • Export data before deletion
  • Revoke Google account permissions

By Us

  • For violation of terms
  • For non-payment of fees
  • For abusive or illegal use
  • With reasonable notice when possible

11. Governing Law & Disputes

These Terms are governed by the laws of [State/Country]. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration, except where prohibited by law.

Dispute Resolution: We encourage contacting our support team first to resolve any issues. Most problems can be solved quickly through direct communication.

12. Contact Information

For questions about these Terms of Service:

  • Email: legal@billdrive.ai
  • Support: hello@billdrive.ai
  • Address: Legal Department, Billdrive.ai, [Address]
  • Phone: [Phone Number]

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