Privacy Policy

How we protect and handle your financial data

Last updated: January 2024

Your Privacy is Our Priority

At Billdrive.ai, we understand that your financial documents contain sensitive information. This policy explains how we collect, use, and protect your data with the highest security standards.

1. Information We Collect

Account Information

  • Email address and full name for account creation
  • Authentication tokens for Google services (Gmail, Drive)
  • Subscription and billing information
  • Account preferences and settings

Financial Document Data

  • Email content and attachments containing financial documents
  • Extracted metadata (vendor names, amounts, dates, document types)
  • Document classification and categorization data
  • File names and organizational structure

Usage Data

  • Platform usage statistics and feature interaction
  • Error logs and performance metrics
  • Device and browser information
  • IP address for security and fraud prevention

2. How We Use Your Information

Core Services

  • Document processing and organization
  • AI-powered classification
  • Search and retrieval functionality
  • Account management and support

Improvements

  • Service optimization and bug fixes
  • AI model training and improvement
  • New feature development
  • Security and fraud prevention

3. Data Security & Storage

🔒 Bank-Level Security

We implement military-grade encryption and security measures to protect your financial data. Your documents remain in your Google Drive - we never store copies of sensitive financial content.

Encryption

  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • Encrypted database connections
  • Secure API communications

Access Controls

  • Multi-factor authentication
  • Role-based access permissions
  • Regular security audits
  • SOC 2 Type II compliance

4. Data Sharing & Third Parties

🚫 We Never Sell Your Data

We do not sell, rent, or trade your personal or financial information to third parties for marketing purposes. Your financial data is yours and yours alone.

Limited Sharing for Service Operation

  • Google APIs: For accessing Gmail and Drive (with your explicit permission)
  • OpenAI: For document classification (anonymized data only)
  • Supabase: For secure database hosting and authentication
  • Payment Processors: For subscription billing (Stripe)

5. Your Rights & Controls

Data Access

  • View all stored data about you
  • Export your document metadata
  • Download account information
  • Review processing history

Data Control

  • Delete your account and data
  • Revoke Google account permissions
  • Opt out of data processing
  • Update or correct information

6. Cookies & Tracking

We use essential cookies for authentication and functionality. We do not use tracking cookies for advertising or sell your browsing data to third parties.

Cookie Types

  • Essential: Authentication, security, and core functionality
  • Analytics: Anonymous usage statistics to improve our service
  • Preferences: Remember your settings and preferences

7. Data Retention

  • Active accounts: Data retained while account is active
  • Account deletion: All data permanently deleted within 30 days
  • Legal requirements: Some data may be retained longer if required by law
  • Backups: Secure backups deleted within 90 days of account deletion

8. International Users

Billdrive.ai is operated from the United States. By using our service, you consent to the transfer and processing of your data in the United States, where we maintain appropriate safeguards to protect your information.

GDPR Compliance: We comply with GDPR requirements for EU users, including data protection rights and lawful basis for processing.

9. Contact Us

For questions about this privacy policy or to exercise your data rights:

  • Email: privacy@billdrive.ai
  • Data Protection Officer: dpo@billdrive.ai
  • Support: hello@billdrive.ai
  • Address: Privacy Officer, Billdrive.ai, [Address]

10. Policy Updates

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform. Continued use of our service after updates constitutes acceptance of the revised policy.

Version History: You can request previous versions of this policy by contacting our privacy team.

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